Your First Visit


Smile and relax. When you visit us… it’s all about you.

Clarity and comfort

from your very first visit When you visit, it’s all about you.

A chance to feel comfortable, understand your oral health, and move forward with clarity. If something hasn’t felt quite right, this is where we can help.

You choose your care and your pace. We guide, you decide.

A smiling patient in a yellow top

What happens on the day

  1. Putting you at ease

    From the moment you walk in, our team is here to put you at ease. We make sure you feel comfortable, welcomed, and looked after.

  2. We listen first

    Before anything clinical happens, we take the time to understand your history, your concerns, and what matters most to you. No rushing.

  3. A thorough examination

    Your clinician carries out a comprehensive assessment of your oral health: your teeth, gums, jaw, bite, and how it all connects to your overall health.

  4. The Diag

    We now have everything we need to prepare your personal Diag, a comprehensive review of your oral health.

A patient smiling with a daisy, and a mother and daughter making a heart with their hands

The Diag

We guide, you decide

The Diag is a face-to-face conversation to discuss the results of your exam. We walk through your results together, no dental chair in sight, so you can ask questions about your care.

We guide, you decide your treatment plan. No rush, and no surprises.

A family preparing a meal together

Our Philosophy

A holistic approach

Your oral health is more than a great smile. It’s intricately linked to your overall wellbeing and health. We don’t just look at your teeth, but how everything works together.

By taking this well-considered and holistic approach, we can see the big picture and make sure you get the best results possible. You get results that make you want to smile.

A grandmother and granddaughter knitting together

Why the dentists

We care for people

We don’t just treat teeth. Our approach supports your overall wellbeing with thoughtful, personalised care designed around you.

  • Time and care

    We don’t rush, because understanding you properly takes time, and you’re worth it.

  • Honest guidance

    We tell you what you need to know, not what we think you want to hear. Every option is on the table.

  • One practice, one plan

    From your first conversation to treatment and follow-up, everything stays under one roof.

  • Experienced clinicians

    Your care is led by highly trained clinicians using modern techniques and technology.

  • No surprises

    Before any treatment begins, you’ll know what’s involved, how long it takes, and what it costs.

  • Flexible payment options

    We offer clear, flexible payment options, so you can move forward in a way that works for you.

Your friendly oral health experts

Our team combines deep experience and genuine compassion with advanced training in the latest techniques. We’re here to make sure you feel understood, cared for, and confident at every stage of your oral health journey.

Meet the team

Laugh, Talk, Eat

Stories and tips for a healthy smile

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The hidden impact of jaw pain on your daily life

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Ian’s smile feels as strong as it looks

From a chipped tooth to long-term oral health, see how understanding the root cause changed Ian’s outcome.

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Sedation dentistry: a safe option for dental anxiety

Feeling anxious about dental treatment? Discover how sedation dentistry can help you stay relaxed and comfortable during your procedure.

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Is sedation dentistry right for you? Discover your options

Sedation dentistry is a great option if you are anxious or considering complex procedures. Learn about options, safety, and recovery.

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How to clean your gums: 3 simple habits for a healthier smile

Your gums do more than hold your teeth in place. They form the foundation of your oral health, and support everything from fresh breath to eating, speaking, and smiling with comfort.

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Gum health and diabetes: what you need to know

If you’re living with diabetes, you’ve probably been told to keep an eye on your eyes, kidneys, and heart. But what about your gums?

FAQs

A few things people ask before their first visit

We start with a conversation, not a drill. Your clinician takes the time to understand your history and what matters to you, then carries out a comprehensive exam of your teeth, gums, jaw and bite. You leave with a clear picture of your oral health and a plan you have agreed to.

The Diag is a face-to-face conversation about the results of your exam, with no dental chair in sight. We walk through what we found, answer your questions and lay out every option, including doing nothing for now. We guide, you decide.

You are in good company, and there is no judgement here. Tell us when you book and we will allow extra time, explain each step before it happens, and stop whenever you need a break. For anxious patients we can also talk through sedation options.

Usually not. Your first visit is about understanding your oral health and agreeing a plan. If something is urgent or painful we will deal with it straight away, but nothing else begins until you have said yes.

Your first visit is a set fee that covers the examination, any necessary x-rays and The Diag. Before any further treatment starts you will get a written plan with costs, so you know exactly what is involved. We also offer flexible payment options.

Yes. We see adults, teenagers and children, and we are happy to book family appointments back to back so you only make one trip. Children are welcome in the room with you.

Better oral health for a better life.

Wellbeing · Confidence · Happiness · Comfort

Perfect oral health is closer than you think. Our team has the expertise, passion and integrity to get you there.

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